1. Purpose

The purpose of the General Terms and Conditions of Sale (hereinafter "GTCS") is to define the rights and obligations of BERSUB and its customers in connection with the sale of lighting products for scuba diving (hereinafter "the Products") in France and abroad.


2. Company identity

BERSUB
Address: 235 ZA du jasmin
SIRET number: 34428461700026

Email : info@bersub.fr

Telephone: +33 (0)476 32 70 04  


3. Acceptance of T&Cs

Any order placed on the BERSUB website implies unreserved acceptance of these GTC. 


4.
Offer validity

The items shown on the site are available while stocks last.
En cas de débit ou d’encaissement visant la commande d’un article indisponible, BERSUB s’engage à proposer un avoir ou à rembourser le client dans un délai de 15 jours. BERSUB s’engage à prévenir par courrier électronique le client qui aurait passé commande d’un article indisponible.


5.
Payment

The types of payment offered are : 

Credit card: Payment directly on www.bersub.com via La Banque CIC.

PayPal : Directly on the site www.bersub.com via PayPal's payment module. Bersub does not collect any data and has no access to login/password information.

Bank transfer: Please contact us directly by e-mail or telephone for this type of transfer.

The order will only be considered effective once the relevant bank payment centers have given their approval.

BERSUB reserves the right to request any proof of address in the name of the person who placed the order and/or the person who has the delivery address. These requests will be made by e-mail if necessary.


6. Awards

Product prices are indicated in euros, all taxes included (TTC), excluding shipping costs for metropolitan France and European Union member countries.

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The price of products for French overseas departments and territories and the rest of the world is indicated in € inclusive of all taxes (French VAT 20%).

They will be displayed and billed tax-free after you have registered your delivery address (before payment).

All orders placed on the Site and delivered to French overseas departments and territories and the rest of the world may be subject to any taxes and customs duties imposed when the package reaches its destination. These customs duties and taxes are the responsibility of the customer. We are not obliged to check and inform you of applicable customs duties and taxes. Please note that by ordering from the Site, you are considered the importer of record and are required to comply with all laws and regulations of the country where you will receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities. 

BERSUB reserves the right to modify its prices at any time, but the Products will be invoiced on the basis of the prices in force at the time the order is validated.


7. Delivery

7.1 Delivery services :

BERSUB livre ses Produits en France et à l’international (Voir la liste des pays livrables -liens vers fichier drive quand il sera fait). Les délais de livraison sont donnés à titre indicatif et peuvent varier en fonction de la destination. BERSUB ne pourra être tenue responsable des retards de livraison imputables aux services postaux ou aux transporteurs.

Deliveries in mainland France are made by DPD in pick-up relays or at home, or by Mondial Relay.

Deliveries in Europe (excluding France) are made by DPD home delivery.

Deliveries in Switzerland and the rest of the world are made by TNT home delivery.

Home deliveries to French overseas departments and territories are made by Colissimo and TNT.

Deliveries for purchases under €30 will be made by post or DPD in France, Dom-Tom and Europe.

Les frais de port sont offerts pour la France métropolitaine et certains pays européens (voir la liste) à partir de 200€ d’achat.

Les frais de port sont offerts pour tous les pays (voir liste) à partir de 900€.


7.2 Availability :

En stock : Expédition de la commande sous 1 à 3 jours ouvrés pour une commande validée avant 14h. En cas de non-disponibilité, le client sera prévenu du nouveau délai de livraison. Le client pourra refuser et être remboursé de son achat sous un délai de 15 jours maximum.

Available within 3 to 5 days: Order dispatch within 3 to 5 working days for orders validated before 2pm.

Available to order: the customer will be informed of the delivery time within 2 working days. The customer may refuse and be reimbursed by bank transfer within a maximum of 15 days if the delivery time is inconvenient.

Out of stock: Product discontinued or replaced.


8. Products

The Products offered for sale are those listed on the BERSUB website on the day of consultation by the Customer. The essential characteristics of the Products are described and presented as accurately as possible. The photos of the products are as realistic as possible, but they are not binding. 


9. Withdrawal

In accordance with French law, the Customer has a period of 14 days from receipt of the Products to exercise his right of withdrawal without having to justify his reasons or pay any penalties. Products must be returned in their original, undamaged condition and packaging.

BERSUB headlight bags are closed with a safety collar. If the collar is removed, the product cannot be returned. The model name and color are displayed on the outside of the bag.

Return postage costs are at the customer's expense and the product must be returned to the following address: BERSUB - 235 ZA du Jasmin - 73240 St-Genix-sur-Guiers. 

10. Warranty

The seller delivers a property that conforms to the contract and to the criteria set out in article L. 217-5.

He is liable for defects in conformity existing at the time of delivery of the goods within the meaning of article L. 216-1which appear within two years of the event.

 

For BERSUB brand lighting:

These products are covered by a 2-year legal warranty (battery included) and labor, excluding parts subject to wear, impact, overheating or misuse.

Two commercial warranty offers are also available when you purchase from our website. They are also available for purchases made through one of our dealers. 

GOLD: Extension of legal warranty to 3 years (Free - Registration on our website required)

PLATINUM: Extension of legal warranty to 5 years (Chargeable offer - Registration on our website required)

 

For DIVEPRO and Light X brand lighting: 

These products come with a legal 2-year warranty (1 year for lithium batteries B01 18650, B03 26650, B11 21700, B09 and B12 26800, B05, B06, B07, B08, B05C, B06C and other batteries) and labor, excluding parts subject to wear, impact, overheating or misuse.

A commercial warranty offer is also available when you purchase from our website. They are also available for purchases made through one of our dealers. 

SILVER: Extension of legal warranty to 3 years (Chargeable offer - Registration on our website required)

 

To benefit from these offers, you will need :

Buy on our website

Choose the warranty from the menu when you make your purchase. It will be automatically included in your shopping cart.

Purchase from a dealer

Se rendre sur la page des garanties en cliquant here

choisir la garantie GOLD ou PLATINUM pour les produits BERSUB ou SILVER pour les produits DIVEPRO et Light X

Uploader une copie de votre facture (scan ou photo de la facture)

Inscrire le N° de série de votre produit (se trouve sur l’étiquette de votre produit ou à l’intérieur de la tête de votre éclairage).

S’enregistrer dans un délai de 30 jours maximum après achat. 

Registration validation will not be possible if you miss the deadline.

Bersub reserves the right to approve or reject the warranty extension. Confirmation will be sent by e-mail within 24 hours of registration.

Commercial warranty offers are effective from the day of purchase of the product.


11. Protection of personal data (RGPD)

In application of the General Data Protection Regulation (RGPD), the Seller undertakes to protect the Customer's personal data. The information collected at the time of the order is necessary for the management of the transaction and may be communicated in whole or in part to the Vendor's service providers involved in the execution of the order. Customers have the right to access, rectify, delete and oppose any personal data concerning them. To exercise this right, the Customer may contact the Data Protection Officer (DPO) at the following address: info@bersub.fr


12. Intellectual property

All elements of the BERSUB site are and remain the exclusive intellectual property of the Company. No one is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site. For legal use, you can send us an e-mail request via our contact form.

If you have any questions about these terms and conditions, you can contact our customer service department at contact form.

These terms and conditions are updated regularly, so please consult them frequently.