{"id":11046,"date":"2024-08-29T11:55:31","date_gmt":"2024-08-29T09:55:31","guid":{"rendered":"https:\/\/bersub.com\/?page_id=11046"},"modified":"2025-02-20T16:19:21","modified_gmt":"2025-02-20T15:19:21","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/bersub.com\/en\/conditions-generales-de-vente\/","title":{"rendered":"Terms and conditions of sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11046\" class=\"elementor elementor-11046\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\r\n\t\t<section\t\t class=\"elementor-section elementor-top-section elementor-element elementor-element-1503ca9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"1503ca9\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\r\n\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\" >\r\n\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\t\t class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-35b0f62\" data-id=\"35b0f62\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2a2db19 elementor-widget elementor-widget-text-editor\" data-id=\"2a2db19\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>1. Subject<\/b><\/h4><p><span style=\"font-weight: 400;\">The purpose of these General Terms and Conditions of Sale (GTCS) is to define the rights and obligations of BERSUB and its customers in the context of the sale of lighting products for scuba diving (hereinafter referred to as \u00abthe Products\u00bb) in France and abroad.<\/span><\/p><h4><b><br \/>2. Company identity<\/b><\/h4><p><span style=\"font-weight: 400;\">BERSUB<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Address: 235 ZA du jasmin<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">SIRET number: 34428461700026<\/span><\/p><p><span style=\"font-weight: 400;\">Email : info@bersub.fr<\/span><\/p><p><span style=\"font-weight: 400;\">Telephone: +33 (0)476 32 70 04\u00a0\u00a0<\/span><\/p><h4><b><br \/>3. Acceptance of the GTCS<\/b><\/h4><p><span style=\"font-weight: 400;\">Any order placed on the BERSUB website implies unreserved acceptance of these GTC.\u00a0<\/span><\/p><h4><b><br \/>4. <\/b><b>Validity of offers<\/b><\/h4><p><span style=\"font-weight: 400;\">Les articles visibles sur le site sont disponibles jusqu\u2019\u00e0 l\u2019\u00e9puisement des stocks.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">En cas de d\u00e9bit ou d\u2019encaissement visant la commande d\u2019un article indisponible, BERSUB s\u2019engage \u00e0 proposer un avoir ou \u00e0 rembourser le client dans un d\u00e9lai de 15 jours. <\/span><span style=\"font-weight: 400;\">BERSUB s\u2019engage \u00e0 pr\u00e9venir par courrier \u00e9lectronique le client qui aurait pass\u00e9 commande d\u2019un article indisponible.<\/span><\/p><h4><b><br \/>5. <\/b><b>Payment<\/b><\/h4><p><span style=\"font-weight: 400;\">The following types of payment are available:\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Credit card: Payment directly on the www.bersub.com website via La Banque CIC.<\/span><\/p><p><span style=\"font-weight: 400;\">PayPal and Paypal 4x free of charge: Directly on the site <\/span><a href=\"https:\/\/bersub.com\/en\/\"><span style=\"font-weight: 400;\">www.bersub.com<\/span><\/a><span style=\"font-weight: 400;\"> via the PayPal payment module. Bersub does not collect any data and does not have access to login\/password information.<\/span><\/p><p><span style=\"font-weight: 400;\">Bank transfer: Please contact us directly by e-mail or telephone for this type of transfer.<\/span><\/p><p><span style=\"font-weight: 400;\">The order will only be considered effective once the relevant bank payment centres have given their approval.<\/span><\/p><p><span style=\"font-weight: 400;\">BERSUB reserves the right to request all proof of address in the name of the person who placed the order and\/or the person who has the delivery address. These requests will be made by e-mail if necessary. <\/span><\/p><h4><b><br \/>6. Awards<\/b><\/h4><p><span style=\"font-weight: 400;\">Product prices are indicated in euros, inclusive of all taxes (VAT), excluding delivery costs for metropolitan France and European Union member states.<\/span><\/p><p><span style=\"font-weight: 400;\">\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014.\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">Product prices for French overseas departments and territories and the rest of the world are quoted in \u20ac inclusive of all taxes (French VAT 20%).<\/span><\/p><p><span style=\"font-weight: 400;\">They will be displayed and charged duty-free after you have registered your delivery address (before payment).<\/span><\/p><p><span style=\"font-weight: 400;\">Any order placed on the Site and delivered to the French overseas departments and territories and the rest of the world may be subject to possible taxes and customs duties which are imposed when the parcel reaches its destination. Any such customs duties and taxes relating to the delivery of an item shall be borne by the customer and shall be your responsibility. We are not obliged to check and inform you of the customs duties and taxes applicable. Please note that by ordering from the Site, you are considered to be the importer of record and are responsible for complying with all laws and regulations of the country in which you will receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.<\/span><span style=\"font-weight: 400;\">\u00a0<\/span><\/p><p><span style=\"font-weight: 400;\">BERSUB reserves the right to modify its prices at any time, but the Products will be invoiced on the basis of the prices in force at the time the order is validated.<\/span><\/p><h4><b><br \/>7. Delivery<\/b><\/h4><h5><b>7.1 Delivery services :<\/b><\/h5><p><span style=\"font-weight: 400;\">BERSUB delivers its products in France and abroad.<\/span><span style=\"font-weight: 400;\">\u00a0Delivery times are given as an indication and may vary depending on the destination. BERSUB cannot be held responsible for delays in delivery attributable to the postal services or carriers.<\/span><\/p><p><span style=\"font-weight: 400;\">Deliveries in mainland France are made by DPD in a pick-up relay or at home or by Mondial Relay.<\/span><\/p><p><span style=\"font-weight: 400;\">Deliveries in Europe (excluding France) are made by DPD home delivery.<\/span><\/p><p><span style=\"font-weight: 400;\">Deliveries in Switzerland and the rest of the world are made by TNT home delivery.<\/span><\/p><p><span style=\"font-weight: 400;\">Deliveries to French overseas departments and territories are made by Colissimo and TNT for home delivery.<\/span><\/p><p><span style=\"font-weight: 400;\">Deliveries for purchases under \u20ac30 will be made by post or DPD in France, French overseas departments and territories and Europe.<\/span><\/p><p><span style=\"font-weight: 400;\">Postage is free for mainland France and certain European countries. <\/span><span style=\"font-weight: 400;\">for purchases over \u20ac200.<\/span><\/p><p><span style=\"font-weight: 400;\">Free postage to all countries <\/span><span style=\"font-weight: 400;\">from \u20ac900.<\/span><\/p><h5><b><br \/>7.2 Availability :<\/b><\/h5><p><span style=\"font-weight: 400;\">In stock: Order dispatched within 1 to 3 working days for orders validated before 2pm. In the event of unavailability, the customer will be informed of the new delivery date. The customer may refuse the order and be reimbursed within 15 days. <\/span><span style=\"font-weight: 400;\">maximum.<\/span><\/p><p><span style=\"font-weight: 400;\">Available within 3 to 5 days: Order dispatched within 3 to 5 working days for orders validated before 2pm.<\/span><\/p><p><span style=\"font-weight: 400;\">Available to order: the customer will be informed of the delivery time within 2 working days. The customer may refuse and be reimbursed for their purchase by bank transfer within a maximum of 15 days if the delivery time is not to their satisfaction.<\/span><\/p><p><span style=\"font-weight: 400;\">Out of stock: Product discontinued or replaced.<\/span><\/p><h4><b><br \/>8. Products<\/b><\/h4><p><span style=\"font-weight: 400;\">The Products offered for sale are those appearing on the BERSUB website on the day of consultation by the Customer. The essential characteristics of the Products are described and presented as accurately as possible. The photos of the Products are as realistic as possible, but they are not\u00a0<\/span><\/p><h4><b><br \/>9. Withdrawal<\/b><\/h4><p><span style=\"font-weight: 400;\">In accordance with French legislation, the Customer has a period of 14 days from receipt of the Products to exercise his right of withdrawal without having to justify his decision or pay any penalties. Products must be returned in their original, undamaged condition and packaging.\u00a0<\/span><\/p><p>Ask us for a Return Authorisation Form before any shipment.<\/p><p><span style=\"font-weight: 400;\">BERSUB headlight bags are closed with a safety collar. The product will not benefit from the right of withdrawal if this is removed. The model name and colour are displayed on the outside of the bag.<\/span><\/p><p><span style=\"font-weight: 400;\">Les frais de port retour sont \u00e0 la charge du client et le produit devra \u00eatre retourn\u00e9 \u00e0 l\u2019adresse : BERSUB \u2013 235 ZA du Jasmin \u2013 73240 St-Genix-sur-Guiers.\u00a0<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0d8e19c elementor-widget elementor-widget-menu-anchor\" data-id=\"0d8e19c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"menu-anchor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-menu-anchor\" id=\"garantie\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/section>\r\n\t\t\t\t\r\n\t\t<section\t\t class=\"elementor-section elementor-top-section elementor-element elementor-element-7b9ea07 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7b9ea07\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\r\n\t\t\r\n\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-wider\" >\r\n\r\n\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div\t\t class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b3fdb5c\" data-id=\"b3fdb5c\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fa97b26 elementor-widget elementor-widget-text-editor\" data-id=\"fa97b26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h4><b>10. Guarantee<\/b><\/h4><p><span style=\"font-weight: 400;\">Le vendeur d\u00e9livre un bien conforme au contrat ainsi qu\u2019aux crit\u00e8res \u00e9nonc\u00e9s \u00e0 l\u2019article <\/span><a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006069565&idArticle=LEGIARTI000032221275&dateTexte=&categorieLien=cid\"><span style=\"font-weight: 400;\">L. 217-5<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p><p><span style=\"font-weight: 400;\">Il r\u00e9pond des d\u00e9fauts de conformit\u00e9 existant au moment de la d\u00e9livrance du bien au sens de l\u2019article <\/span><a href=\"https:\/\/www.legifrance.gouv.fr\/affichCodeArticle.do?cidTexte=LEGITEXT000006069565&idArticle=LEGIARTI000032221249&dateTexte=&categorieLien=cid\"><span style=\"font-weight: 400;\">L. 216-1<\/span><\/a><span style=\"font-weight: 400;\">, which appear within a period of two years from the date on which they were notified.<\/span><\/p><h6>\u00a0<\/h6><h6 style=\"text-align: center;\">BERSUB offers you several choices of manufacturer's warranty for its BERSUB brand products, as well as for the DIVEPRO and LIGHT X brands.<\/h6><p style=\"text-align: center;\">\u00a0<\/p><h4 style=\"font-family: Poppins, sans-serif; font-weight: var(--rio-heading-font-weight,600); font-size: calc(2.4rem * var(--rio-typo-ratio,1)); line-height: var(--rio-heading-line-height,var(--rio-body-line-height)); letter-spacing: var(--rio-heading-letter-spacing,var(--rio-body-letter-spacing)); text-transform: none; text-align: center;\"><span style=\"color: #ff0000;\">Guarantee only for BERSUB products<\/span><\/h4><h5 style=\"font-family: Poppins, sans-serif; font-weight: var(--rio-heading-font-weight,600); font-size: calc(1.8rem * var(--rio-typo-ratio,1)); line-height: var(--rio-heading-line-height,var(--rio-body-line-height)); letter-spacing: var(--rio-heading-letter-spacing,var(--rio-body-letter-spacing)); text-transform: none; text-align: start;\"><span style=\"text-decoration-line: underline;\">2-year Bronze warranty<\/span><\/h5><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Purpose of the Guarantee<\/span><span style=\"font-weight: bold;\"><br \/><\/span>This Bronze Warranty is offered by BERSUB and exclusively covers defects in the mechanical and electronic components of our products for a period of 2 years from the date of original purchase, subject to the conditions set out below.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Scope of the Guarantee<\/span><span style=\"font-weight: bold;\"><br \/><\/span>BERSUB undertakes to repair or replace, free of charge* to the consumer, any parts that are defective or damaged due to manufacturing or material defects. This warranty specifically covers :<\/p><ul style=\"text-align: start;\"><li aria-level=\"1\"><span style=\"font-weight: bold;\">Mechanical problems<\/span>\u00a0Malfunctions affecting mechanical systems caused by design or manufacturing faults.<\/li><li aria-level=\"1\"><span style=\"font-weight: bold;\">Electronic problems<\/span>\u00a0: failure of internal electronic components (circuit boards, LEDs, etc.) resulting from manufacturing defects.<\/li><li aria-level=\"1\"><span style=\"font-weight: bold;\">Battery<\/span>\u00a02 years or more, depending on the warranty chosen.<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Warranty conditions<\/span><\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">The guarantee only applies if the product has been used in accordance with the manufacturer's recommendations and instructions, as set out in the user manual.<\/li><li aria-level=\"1\">Repairs under warranty will be carried out exclusively by BERSUB].<\/li><li aria-level=\"1\">If the product cannot be repaired, BERSUB reserves the right to replace the product with a similar model or one of equivalent value.<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Exclusions<\/span>\u00a0<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">This warranty does not cover :<\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">Les dommages r\u00e9sultant d\u2019une mauvaise utilisation, d\u2019une n\u00e9gligence, de modifications non autoris\u00e9es ou d\u2019une r\u00e9paration effectu\u00e9e par un tiers non agr\u00e9\u00e9.<\/li><li aria-level=\"1\">L\u2019usure normale des pi\u00e8ces telles que les piles,\u00a0joints,\u00a0ou autres consommables.<\/li><li aria-level=\"1\">Any damage caused by external factors such as electrical surges or mechanical shocks.<\/li><li aria-level=\"1\">Any use of the product not intended for the purpose for which it was designed\u00a0<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Complaints procedure<\/span>\u00a0In the event of a breakdown or malfunction covered by this warranty, the customer must :<\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">Contact our after-sales service via\u00a0<a href=\"https:\/\/bersub.com\/en\/contact\/\">the contact form<\/a>\u00a0by providing the product serial number, proof of purchase and a detailed description of the problem encountered.<\/li><li aria-level=\"1\">Send or bring the complete product (lamp + charger + battery) to the shop where the product was purchased.<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Limits of the Guarantee<\/span>\u00a0Cette garantie est limit\u00e9e \u00e0 la r\u00e9paration ou au remplacement des pi\u00e8ces d\u00e9fectueuses comme d\u00e9crit ci-dessus.\u00a0BERSUB\u00a0ne sera pas responsable de toute perte de donn\u00e9es, du temps d\u2019arr\u00eat, ou des dommages indirects, accidentels ou cons\u00e9cutifs r\u00e9sultant de l\u2019utilisation ou de l\u2019impossibilit\u00e9 d\u2019utiliser le produit.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Period of validity<\/span>\u00a0The Bronze warranty is valid for a period of 2 years from the date of purchase. After expiry of this period, any repair or replacement will be subject to a quotation.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Transfer of Ownership<\/span>\u00a0This guarantee is transferable to a new user if the product is resold, provided that the initial guarantee period has not expired and that the new user presents the original proof of purchase.<\/p><h5 style=\"font-family: Poppins, sans-serif; font-weight: var(--rio-heading-font-weight,600); font-size: calc(1.8rem * var(--rio-typo-ratio,1)); line-height: var(--rio-heading-line-height,var(--rio-body-line-height)); letter-spacing: var(--rio-heading-letter-spacing,var(--rio-body-letter-spacing)); text-transform: none; text-align: start;\"><span style=\"text-decoration-line: underline;\">3-year GOLD warranty (Free)<\/span><\/h5><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Purpose of the Guarantee<\/span><span style=\"font-weight: bold;\"><br \/><\/span>Extension de la garantie Bronze \u2013 1 ann\u00e9e suppl\u00e9mentaire<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Terms and conditions:\u00a0<\/span>FREE\u00a0<\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">You must register your product on the website\u00a0<a href=\"https:\/\/bersub.com\/en\/product-2\/extension-de-garantie\/\">BERSUB<\/a>\u00a030 days maximum after the date of purchase).<\/li><li aria-level=\"1\">Newsletter subscription (non-intrusive)\u00a0<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\">BERSUB offers you a one-year extension to your original manufacturer's warranty, covering the same conditions. This extension extends the protection of your product against mechanical and electronic defects for a total of 3 years from the date of purchase.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">For any claim or repair during the period of this extension, please follow the same procedure as described in your original warranty.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">Profitez ainsi d\u2019une tranquillit\u00e9 d\u2019esprit prolong\u00e9e.<\/p><h5 style=\"font-family: Poppins, sans-serif; font-weight: var(--rio-heading-font-weight,600); font-size: calc(1.8rem * var(--rio-typo-ratio,1)); line-height: var(--rio-heading-line-height,var(--rio-body-line-height)); letter-spacing: var(--rio-heading-letter-spacing,var(--rio-body-letter-spacing)); text-transform: none; text-align: start;\"><span style=\"text-decoration-line: underline;\">5-year Platinum warranty<\/span><\/h5><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Purpose of the Guarantee<\/span><span style=\"font-weight: bold;\"><br \/><\/span>Extension de la garantie Bronze \u2013 3 ann\u00e9es suppl\u00e9mentaires<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Terms and conditions:\u00a0<\/span>Chargeable only on the website\u00a0\u00a0<a href=\"https:\/\/bersub.com\/en\/product-2\/extension-de-garantie\/\">BERSUB<\/a><\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">You must register your product on the website\u00a0<a href=\"https:\/\/bersub.com\/en\/product-2\/extension-de-garantie\/\">BERSUB<\/a>\u00a030 days maximum after the date of purchase).<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\">BERSUB offers you a paid warranty extension for a further 3 years, in addition to the initial Bronze warranty. This extended warranty covers the same mechanical and electronic defects as the original warranty, for a total of 5 years from the date of purchase.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">Opt for this additional warranty for ongoing protection of your product and benefit from free repairs or replacements* in the event of a covered breakdown, under the same conditions as the manufacturer's warranty.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">*(excluding carriage costs, which are payable by the customer for the return to the factory)<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">________________________________________________________________________________________________________________<\/p><h4 style=\"font-family: Poppins, sans-serif; font-weight: var(--rio-heading-font-weight,600); font-size: calc(2.4rem * var(--rio-typo-ratio,1)); line-height: var(--rio-heading-line-height,var(--rio-body-line-height)); letter-spacing: var(--rio-heading-letter-spacing,var(--rio-body-letter-spacing)); text-transform: none; text-align: center;\"><span style=\"color: #ff0000;\">Warranty only for DIVEPRO and LIGHT-X products<\/span><\/h4><p style=\"margin-bottom: 1.5rem; text-align: start;\">DIVEPRO products that have not been purchased in the BERSUB network (France and Switzerland) cannot be handled by BERSUB and must be returned to the country of original purchase.<\/p><h5 style=\"font-family: Poppins, sans-serif; font-weight: var(--rio-heading-font-weight,600); font-size: calc(1.8rem * var(--rio-typo-ratio,1)); line-height: var(--rio-heading-line-height,var(--rio-body-line-height)); letter-spacing: var(--rio-heading-letter-spacing,var(--rio-body-letter-spacing)); text-transform: none; text-align: start;\"><span style=\"text-decoration-line: underline;\">2-year Bronze warranty<\/span><\/h5><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Purpose of the Guarantee<\/span><span style=\"font-weight: bold;\"><br \/><\/span>This Bronze warranty is offered by BERSUB and exclusively covers defects related to the mechanical and electronic components of the DIVEPRO and LIGHT X products for a period of 2 years from the date of initial purchase, subject to the conditions defined below.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Scope of the Guarantee<\/span><span style=\"font-weight: bold;\"><br \/><\/span>BERSUB undertakes to repair or replace, free of charge* to the consumer, any parts that are defective or damaged due to manufacturing or material defects. This warranty specifically covers :<\/p><ul style=\"text-align: start;\"><li aria-level=\"1\"><span style=\"font-weight: bold;\">Mechanical problems<\/span>\u00a0Malfunctions affecting mechanical systems caused by design or manufacturing faults.<\/li><li aria-level=\"1\"><span style=\"font-weight: bold;\">Electronic problems<\/span>\u00a0: failure of internal electronic components (circuit boards, LEDs, etc.) resulting from manufacturing defects.<\/li><li aria-level=\"1\"><span style=\"font-weight: bold;\">Battery<\/span>1-year guarantee<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Warranty conditions<\/span><\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">The guarantee only applies if the product has been used in accordance with the manufacturer's recommendations and instructions, as set out in the user manual.<\/li><li aria-level=\"1\">Repairs under warranty will be carried out exclusively by BERSUB].<\/li><li aria-level=\"1\">If the product cannot be repaired, BERSUB reserves the right to replace the product with a similar model or one of equivalent value.<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Exclusions<\/span>\u00a0<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">This warranty does not cover :<\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">Les dommages r\u00e9sultant d\u2019une mauvaise utilisation, d\u2019une n\u00e9gligence, de modifications non autoris\u00e9es ou d\u2019une r\u00e9paration effectu\u00e9e par un tiers non agr\u00e9\u00e9.<\/li><li aria-level=\"1\">L\u2019usure normale des pi\u00e8ces telles que les piles, ou autres consommables.<\/li><li aria-level=\"1\">Any damage caused by external factors such as electrical surges or mechanical shocks.<\/li><li aria-level=\"1\">Any use of the product not intended for the purpose for which it was designed\u00a0<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Complaints procedure<\/span>\u00a0In the event of a breakdown or malfunction covered by this warranty, the customer must :<\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">Contact our after-sales service via\u00a0<a href=\"https:\/\/bersub.com\/en\/contact\/\">the contact form<\/a>\u00a0by providing the product serial number, proof of purchase and a detailed description of the problem encountered.<\/li><li aria-level=\"1\">Send or bring the complete product (lamp + charger + battery) to the shop where the product was purchased.<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Limits of the Guarantee<\/span>\u00a0<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">Cette garantie est limit\u00e9e \u00e0 la r\u00e9paration ou au remplacement des pi\u00e8ces d\u00e9fectueuses comme d\u00e9crit ci-dessus. BERSUB ne sera pas responsable de toute perte de donn\u00e9es, du temps d\u2019arr\u00eat, ou des dommages indirects, accidentels ou cons\u00e9cutifs r\u00e9sultant de l\u2019utilisation ou de l\u2019impossibilit\u00e9 d\u2019utiliser le produit.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Period of validity<\/span>\u00a0<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">The Bronze warranty is valid for a period of 2 years from the date of purchase. After expiry of this period, any repair or replacement will be subject to a quotation.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Transfer of Ownership<\/span>\u00a0<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">This guarantee is transferable to a new user if the product is resold, provided that the initial guarantee period has not expired and that the new user presents the original proof of purchase.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">*(excluding carriage costs, which are payable by the customer for the return to the factory)<\/p><h5 style=\"font-family: Poppins, sans-serif; font-weight: var(--rio-heading-font-weight,600); font-size: calc(1.8rem * var(--rio-typo-ratio,1)); line-height: var(--rio-heading-line-height,var(--rio-body-line-height)); letter-spacing: var(--rio-heading-letter-spacing,var(--rio-body-letter-spacing)); text-transform: none; text-align: start;\"><span style=\"text-decoration-line: underline;\">3-year SILVER warranty<\/span><\/h5><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Purpose of the Guarantee<\/span><span style=\"font-weight: bold;\"><br \/><\/span>Extension de la garantie Bronze \u2013 1 ann\u00e9e suppl\u00e9mentaire (hors batterie)<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\"><span style=\"font-weight: bold;\">Terms and conditions:\u00a0<\/span>Chargeable only on the website\u00a0\u00a0<a href=\"https:\/\/bersub.com\/en\/product-2\/extension-de-garantie\/\">BERSUB<\/a><\/p><ul style=\"text-align: start;\"><li aria-level=\"1\">You must register your product on the website\u00a0<a href=\"https:\/\/bersub.com\/en\/product-2\/extension-de-garantie\/\">BERSUB<\/a>\u00a030 days maximum after the date of purchase).<\/li><\/ul><p style=\"margin-bottom: 1.5rem; text-align: start;\">BERSUB offers you a paid warranty extension for 1 additional year, in addition to the initial Bronze warranty. This extended warranty covers the same mechanical and electronic faults as the original warranty (excluding the battery), for a total of 3 years from the date of purchase.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">Opt for this additional warranty for ongoing protection of your product and benefit from free repairs or replacements* in the event of a covered breakdown, under the same conditions as the manufacturer's warranty.<\/p><p style=\"margin-bottom: 1.5rem; text-align: start;\">*(excluding carriage costs, which are payable by the customer for the return to the factory)<\/p><h4><b><br \/>11. Protection of personal data (RGPD)<\/b><\/h4><p><span style=\"font-weight: 400;\">In application of the General Data Protection Regulation (RGPD), the Vendor undertakes to protect the Customer's personal data. The information collected at the time of the order is necessary for the management of the transaction and may be communicated in whole or in part to the Vendor's service providers involved in the execution of the order. Customers have the right to access, rectify, delete and oppose any personal data concerning them. To exercise this right, the Customer may contact the Data Protection Officer (DPO) at the following address <\/span><a href=\"mailto:info@bersub.fr\"><span style=\"font-weight: 400;\">info@bersub.fr<\/span><\/a><\/p><h4><b><br \/>12. Intellectual property rights<\/b><\/h4><p><span style=\"font-weight: 400;\">All elements of the BERSUB website are and remain the exclusive intellectual property of the Company. No one is authorised to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site. For legal use, you can send us a request by e-mail via our contact form.<\/span><\/p><p><span style=\"font-weight: 400;\">If you have any questions about these GST, you can contact our Customer Service department via our <a href=\"https:\/\/bersub.com\/en\/contact\/\">contact form<\/a>.<\/span><\/p><p><span style=\"font-weight: 400;\">These T&amp;Cs are updated regularly, so please consult them frequently.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\r\n\t\t\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/section>\r\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>1. Objet Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les droits et obligations de la soci\u00e9t\u00e9 BERSUB et de ses clients dans le cadre de la vente de produits d\u2019\u00e9clairage pour plong\u00e9es sous-marines (ci-apr\u00e8s \u00ab les Produits \u00bb) en France et \u00e0 l\u2019international. 2. Identit\u00e9 de la Soci\u00e9t\u00e9 BERSUBAdresse : [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11046","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions g\u00e9n\u00e9rales de vente - Bersub<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bersub.com\/en\/conditions-generales-de-vente\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions g\u00e9n\u00e9rales de vente - Bersub\" \/>\n<meta property=\"og:description\" content=\"1. Objet Les pr\u00e9sentes Conditions G\u00e9n\u00e9rales de Vente (CGV) ont pour objet de d\u00e9finir les droits et obligations de la soci\u00e9t\u00e9 BERSUB et de ses clients dans le cadre de la vente de produits d\u2019\u00e9clairage pour plong\u00e9es sous-marines (ci-apr\u00e8s \u00ab les Produits \u00bb) en France et \u00e0 l\u2019international. 2. 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